Yes! We accept order cancellation or change requests within 12 hours of placing your order.
After 12 hours, orders may already be processed or shipped and can no longer be canceled or modified.
How do I return or exchange an item?
Due to the nature of our products, all food and consumable items are final sale and cannot be returned once shipped.
If there is an issue with your order (such as a damaged or incorrect item), please contact us within 10 days of delivery at support@yumyumcandyshop.com and we will be happy to assist.
What types of payment methods do you accept?
We accept Visa, Mastercard, American Express, and PayPal.
What are your shipping options?
We currently offer standard shipping. For full details, please visit our Shipping FAQ page.
What if the item I ordered arrives damaged?
If your order arrives damaged or incorrect, please contact us within 10 days of delivery with your order number and photos of the issue. We will provide a replacement or refund if the issue is confirmed.
Please note: our products are heat-sensitive, and we are not responsible for melting or damage caused by prolonged exposure to heat or sun after delivery.
Where do you ship from?
We ship from Idaho, United States.
I am missing items from my order
If your order is incomplete or incorrect, please contact us at support@yumyumcandyshop.com within 10 days of delivery and we will resolve the issue.
